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Brigade sends web push notifications to the dashboard, in a browser or installed as an app. The rule is simple: a push means something waits on you. Everything else stays in the dashboard. There is no email, SMS or other channel for notifications, and no inbox, banner or toast inside the app.

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Turn them on

Notifications are set per device. On each phone or computer where you want them:
  1. Open Settings → Preferences.
  2. Under Notifications, in This device, choose Turn on.
  3. Allow notifications when your browser asks.
  4. Choose Send a test to check that one arrives.
Turn off stops them on that device only. If the panel says Notifications are blocked for Brigade, allow them in your browser’s site settings, then come back.

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Install Brigade on your phone

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iPhone and iPad

Notifications need iOS 16.4 or later, and Brigade added to your Home Screen. Safari doesn’t show them for a regular tab.
1

Open Brigade in Safari

Sign in to the dashboard.
2

Add it to your Home Screen

Tap Share, then Add to Home Screen.
3

Open it from the Home Screen

Go to Settings → Preferences and choose Turn on.

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Android

Open the dashboard in Chrome. You can install it as an app from Chrome’s menu, or stay in the browser tab. Then go to Settings → Preferences and choose Turn on. On a computer, notifications work in a browser tab. Chrome and Edge can also install the dashboard as an app.

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Choose what you hear about

Under Notify me about, pick one preset. It applies to every device you turned on. Only when I’m needed is the default. “Needs you” means the ticket is yours to answer: you started the thread, or it asks something only an owner or admin decides, such as a spending cap. See Needs you and tickets for who answers what.

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When a push is sent

Brigade keeps notifications sparse:
  • It waits a minute. Something that needs you is sent once it has waited a minute, so a burst arrives as one notification and anything settled within the minute never notifies.
  • It stays quiet while you look. Nothing is sent while you have Brigade open and in front of you, or had it in the last 2 minutes.
  • One reminder at most. If something still waits 4 hours after its push, you get one reminder, never a second.
  • At most 4 an hour. Past that, what is due waits and goes out together.
  • Fresh news only. Finished work and replies are sent only while they are recent (15 minutes).
Several things due at once arrive as one notification, such as “3 things need you”.

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What a push shows and opens

A notification names the teammate and what it needs, for example “Riley needs your approval” or “Riley has a question”, with the thread’s title below. Tapping it opens:
  • The thread when it is about one thread. You answer the ticket there.
  • Tickets when the ticket has no thread.
  • Today when one push groups several things.
Brigade keeps one notification per thread: a new one replaces the old. Once the thing no longer waits, its notification closes with your next push, and all of them close when you open the dashboard.
You can’t approve or answer from the notification or the lock screen. A push opens Brigade, and you decide in the thread.

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The app icon badge

When Brigade is installed as an app, its icon shows a badge with the number of things that need you, the same count as Needs you in the sidebar. It updates with each push and whenever the dashboard is open.

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Troubleshooting

  • “Notifications are not set up on this Brigade yet”: the server has no push keys. This only happens when you host Brigade yourself.
  • “This browser can’t show notifications”: use another browser, or on iPhone, open Brigade from the Home Screen.
  • A test says Brigade has no device of yours: choose Turn off, then Turn on again on that device.
  • Nothing arrives while you work: that’s expected. Brigade doesn’t push while you’re looking at the dashboard.